{"xsrfToken":"5b650ccedd6a09b550a48b7b1608f7a106ef25a7_lout","branding":{"id":"1","key":"csd","name":"Colined Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#40556b","headerLinkHoverBGColor":"#40556b","headerBadgeColor":"#40556b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/174ea929-3973-4c02-99da-a44f57844349/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYzYxMGNmNC1kZTQ4LTQyMWUtOGM4OC1lNzUwYjMwOWNjNDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE3NGVhOTI5LTM5NzMtNGMwMi05OWRhLWE0NGY1Nzg0NDM0OSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE1ODksIm5iZiI6MTczMjE3MDk4OX0.BYNZUqtdF2ipBPrVg43Kzx0FUfnn8GFNIf6zbSXoWuI&client=ec610cf4-de48-421e-8c88-e750b309cc45&mode=fit","logoId":"174ea929-3973-4c02-99da-a44f57844349","isLogoAvailable":true,"helpCenterTitle":"''","sharedPortalName":"Colined Support","userInitialAnnouncementMessageWiki":"<p><a href=\"https://wiki.colined.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Docs,</a> <a href=\"https://colined.com/demo.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Quick demo,</a> <a href=\"https://wiki.colined.com/pr/setup_dns.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Troubleshooting,</a> <a href=\"https://wiki.colined.com/pr/cloud_purchase.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Purchasing FAQ</a></p>","translations":{"en-US":{"helpCenterTitle":"''","sharedPortalName":"Colined Support","announcementMessage":"[Docs,|https://wiki.colined.com/] [Quick demo,|https://colined.com/demo.html] [Troubleshooting,|https://wiki.colined.com/pr/setup_dns.html] [Purchasing FAQ|https://wiki.colined.com/pr/cloud_purchase.html]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#546e8b","helpCenterTitleColor":"#9a9b9d","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f4627eae-b3ab-42fa-b175-0c2bc99f6504/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYzYxMGNmNC1kZTQ4LTQyMWUtOGM4OC1lNzUwYjMwOWNjNDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NjI3ZWFlLWIzYWItNDJmYS1iMTc1LTBjMmJjOTlmNjUwNCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE1ODksIm5iZiI6MTczMjE3MDk4OX0.4Z4ISzlFEy1shMnabciiCYSxuSrKOdPWPO14aXZPHJw&client=ec610cf4-de48-421e-8c88-e750b309cc45&height=300&mode=fit","bannerMediaApiFileId":"f4627eae-b3ab-42fa-b175-0c2bc99f6504","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"csd","projectId":10703,"serviceDeskId":1,"name":"Colined Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"29","name":"Customer Data Deletion","descriptionHtml":"","callToAction":"Customer Data Deletion","introHtml":"<p>Let us know if your need to erase the data related to your instance / users</p>","icon":11020,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11020","groups":[1],"key":""},{"id":"12","name":"Data Center Support","descriptionHtml":"","callToAction":"Data Center Support","introHtml":"<p>Let us know if you are experiencing issues with using Colined apps in your Data Center instance</p>","icon":11017,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11017","groups":[1],"key":""},{"id":"9","name":"Demo Request","descriptionHtml":"","callToAction":"Demo Request","introHtml":"<p>Tell us if you need to set up a demo on our or your instance</p>","icon":11019,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11019","groups":[1],"key":""},{"id":"11","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing</p>","icon":10999,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10999","groups":[1],"key":""},{"id":"13","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out</p>","icon":11003,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11003","groups":[1],"key":""},{"id":"10","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Tell us your idea for a new outstanding feature</p>","icon":11011,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11011","groups":[1],"key":""},{"id":"14","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance</p>","icon":11010,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11010","groups":[1],"key":""},{"id":"46","name":"Demo Request (widget)","descriptionHtml":"","callToAction":"Demo Request (widget)","introHtml":"","icon":11019,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11019","groups":[],"key":""},{"id":"6","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10926,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"17","name":"Marketplace Contact","descriptionHtml":"","callToAction":"Marketplace Contact","introHtml":"","icon":10832,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"16","name":"Pivot Report Feedback","descriptionHtml":"","callToAction":"Pivot Report Feedback","introHtml":"","icon":10832,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"28","name":"Pivot Report Support","descriptionHtml":"","callToAction":"Pivot Report Support","introHtml":"","icon":11002,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11002","groups":[],"key":""},{"id":"15","name":"Worklog Report Feedback","descriptionHtml":"","callToAction":"Worklog Report Feedback","introHtml":"","icon":10832,"iconUrl":"https://colined.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[14,10,9,11,12,29,13]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSD","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://wiki.colined.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Docs,</a> <a href=\"https://colined.com/demo.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Quick demo,</a> <a href=\"https://wiki.colined.com/pr/setup_dns.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Troubleshooting,</a> <a href=\"https://wiki.colined.com/pr/cloud_purchase.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Purchasing FAQ</a></p>","defaultLanguageHeader":"","defaultLanguageMessage":"[Docs,|https://wiki.colined.com/] [Quick demo,|https://colined.com/demo.html] [Troubleshooting,|https://wiki.colined.com/pr/setup_dns.html] [Purchasing FAQ|https://wiki.colined.com/pr/cloud_purchase.html]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYzYxMGNmNC1kZTQ4LTQyMWUtOGM4OC1lNzUwYjMwOWNjNDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDcwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIxNzIxODksIm5iZiI6MTczMjE3MDk4OX0.-Y_R_TPi96pVIqZ-PTDzbWbuQvSZnt8Vnr5TzllfYFs","targetCollection":"upload-project-10703","endpointUrl":"https://api.media.atlassian.com","clientId":"ec610cf4-de48-421e-8c88-e750b309cc45","tokenDurationInMins":20}},"sharedPortal":{"name":"Colined Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=colined","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5b650ccedd6a09b550a48b7b1608f7a106ef25a7_lout","baseUrl":"https://colined.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://colined.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ec610cf4-de48-421e-8c88-e750b309cc45","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8470f659fa2a4cd7a095eabc72534497","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}